Customer retention marketing

Turn one-time customers into repeat business.

Capture the relationship, automate the next touch and give customers ongoing reasons to return with BuzzyBooth.

9:41
TTexas de Brazil
Text MessageToday 9:41 AM
Campaign creative
Your next night out starts here. Explore our latest dining specials and plan your visit.c.buzzybooth.com/dine
Text Message

TRUSTED BY TEAMS AT

Hard RockMarriott MarquisHiltonHoley Moley Golf ClubThe Habit Burger GrillMenchie’sRita’s Italian IcePensacola Saenger Theatre

Customer retention is a system, not a one-time campaign.

BuzzyBooth helps turn a single visit into the beginning of an ongoing relationship. You already earned their business once. Don’t make yourself start over.

Guests taking a branded photo at BuzzyBooth
01

Capture the first visit

Customers enter their phone number or email to receive the content they create through the BuzzyBooth experience.

An automatic return offer on a guest’s phone
02

Encourage the next visit

Automatically follow up with permissioned customers and send an offer designed to bring them back.

A Sunday Funday promotion delivered by text
03

Build ongoing relationship

Stay connected with relevant promotions and campaigns that turn occasional customers into regulars.

Why customer retention matters.

Repeat customers generate more revenue, increase customer lifetime value and make growth less dependent on constantly acquiring new ones.

Generate more repeat revenue

Give past customers timely reasons to visit, book or purchase again.

Reduce dependence on advertising

Reach customers you’ve already acquired instead of paying to introduce your business to a completely new audience every time.

Increase customer lifetime value

Create more value from each customer by extending the relationship beyond a single transaction.

Build stronger loyalty

Consistent positive experiences and valuable communication can turn occasional customers into regulars.

Create more predictable demand

Use targeted campaigns to support slower periods, upcoming events and seasonal business goals.

Give customers a reason to return.

A timely message with a real offer behind it is what turns a first visit into a habit. Use your customer-retention system to send:

One connected customer-retention system.

From the backend portal, your team can:

BUZZYBOOTHContacts / Contacts

Your customer contacts

Keep the relationships that start at your booth.

CustomerChannel
AAlexSMS · Email
JJordanSMS
CCaseySMS · Email
TTaylorSMS

A world cup campaign. One packed room.

Brandy’s captured approximately 1,300 contacts in two months.

A World Cup campaign sent to its customer list attracted 96 attendees and helped the venue reach capacity.

These businesses didn’t need to acquire those customers again. They used existing relationships to create another visit.

Read the Brandy’s story

Brandy’s World Cup campaign

A packed crowd at Brandy’s during the World Cup watch party

Turn more first visits into long-term customers.

You already did the hard work of getting customers through the door. BuzzyBooth helps you capture the relationship, automate the next touch and create campaigns that encourage customers to keep coming back.