Case study

How Hurricanes Bar Built a 29,474+ Customer Database — and Generated ~$6,000 From One Promotion

Restaurant & bar 6 years with BuzzyBooth

The Challenge

Hurricanes Bar had customers walking through its doors every day—but no easy way to capture who they were or bring them back.

Like many restaurants and bars, they were creating great in-person experiences without building a direct way to reconnect with those guests afterward.

Collage of branded guest photos taken at the BuzzyBooth kiosk in Hurricanes Bar & Grill
Guest photos captured at the booth, branded automatically

The Solution

Hurricanes Bar added BuzzyBooth inside the restaurant.

Guests use the booth to capture and share their experience. In the process, Hurricanes Bar builds its own customer database and can generate more reviews without adding another major task for the staff.

The team simply keeps the device turned on.

Once it's on, the system works in the background with minimal staff involvement.

The Results

After 6 years with BuzzyBooth, Hurricanes Bar has generated:

29,474
Customer contacts collected
1,066
Five-star Google reviews
3.9 → 4.3
Google rating improvement

But the biggest opportunity came from what Hurricanes Bar could do with the customer list it had built.

Hurricanes Bar VIP party package campaign creative

Congratulations!

You've WON a VIP PARTY PACKAGE at Hurricanes Bar & Grill. To claim your prize click here: https://tapit.us/zxrQS

We look forward to seeing you soon!

Campaign of the month

2,780
Contacts
~$9,600
Revenue generated
160
Responses
~$1,600
Costs
80
Show-up count
$120
Average party spend
~$8,000 Net profit

3,000 Contacts → 160 Reservations → ~$6,000 in Revenue

Hurricanes Bar sent a reservation promotion to approximately 3,000 customers from its BuzzyBooth database.

That campaign generated:

160
reservations
~80
guests who showed up
~$6,000
in revenue

From one promotion to customers they already had.

And unlike paid advertising, that customer list didn't disappear when the campaign ended.

Hurricanes Bar can continue reaching those customers for future promotions, events, and slower nights.

“We had 160 parties booked out of that blast so 3x what I thought would happen!”

Kerry Levett — Manager, Hurricanes Bar Hurricanes Bar

The Bigger Picture

Hurricanes Bar turned everyday bar traffic into an owned audience they could market to again and again.

At the same time, BuzzyBooth helped them generate more than 1,000 five-star reviews and improve their Google rating from approximately 3.9 to 4.3.

All with minimal staff involvement.

Collage of five-star Google reviews for Hurricanes Bar
Guests leaving 5 star reviews because of BuzzyBooth System
Next case study How Marriott Broadway Turned Guest Experiences Into 1.8M+ Online Impressions Read it →

See what BuzzyBooth can do for your business.

Turn guest interactions into more reviews, customer contacts, and repeat visits.