How Cosmic Golf Collected 87 Video Testimonials and Brought Back 30 Customers With BuzzyBooth

Capture Guest Experiences and Build a Customer List

Cosmic Golf’s main goal was to collect testimonial videos from its guests. The team wanted customer perspectives it could draw on for marketing.

Before BuzzyBooth, Cosmic Golf also had no process in place for collecting customer contacts or requesting reviews. That left the business without a customer list to use for follow-up offers.

A Guest Content Kiosk in the Lobby

Cosmic Golf placed BuzzyBooth near the lobby ticket purchase area, giving guests an accessible place to create photos and videos and record testimonials.

The kiosk also helped the business collect customer contact information and request reviews. Alongside its primary goal of gathering testimonials, Cosmic Golf began building an audience it could reach after a visit.

87 Guest Testimonial Videos

In five months, Cosmic Golf captured 87 video testimonials, creating a collection of guest feedback for potential use on its website, social channels, and in advertising.

Manager Kristin K. said the team loved how many testimonial videos they collected. For Cosmic Golf, this was the standout result: BuzzyBooth delivered on the reason they chose it.

From Customer Contacts to 30 Return Visits

Cosmic Golf collected 1,945 customer contacts during the five-month period, then used a list of 1,000 contacts for a half-off offer.

The campaign achieved a 3% redemption rate, resulting in 30 returning customers.

The campaign demonstrates the value of pairing contact collection with a reason to return. Cosmic Golf gained a way to reconnect with past guests—and measured customers coming back from that outreach.

More Guest Content and Five-Star Reviews

Beyond testimonials, guests created more than 3,000 media items through BuzzyBooth. That gave Cosmic Golf additional customer-created material to consider for marketing, with appropriate permissions.

The business also reported 50 five-star reviews during the same period, adding customer feedback to its online presence.

What This Means for Mini Golf and Family Entertainment Businesses

Cosmic Golf started with one priority: guest testimonial videos. Over five months, BuzzyBooth also helped the business collect contacts, generate guest content, and request reviews.

The team then put its contact list to work with a measurable return campaign. For mini golf and family entertainment owners, the opportunity extends beyond capturing a fun moment—it includes staying connected after guests leave.