Case study

How Buttram Orthodontics Turned Patient Moments Into 229 New Five-Star Reviews and 3,600+ Shareable Photos

Orthodontic practice Waiting-room kiosk
  • 4,002 Patient Photos & Videos
  • |
  • 3,600+ With Marketing Consent
  • |
  • 229 New Five-Star Reviews
  • |
  • 80+ Video Testimonials

The Challenge

Buttram Orthodontics already had something many practices work years to build:

A 5-star reputation and patients who genuinely enjoyed coming to the office.

Their challenge wasn't delivering a great patient experience.

It was capturing more of those happy moments and turning them into marketing.

Before BuzzyBooth, generating reviews often meant staff manually asking patients. And while patients were constantly celebrating milestones—getting braces off, finishing treatment, attending patient appreciation events—there wasn't an easy system for turning those moments into content the practice could actually use.

Buttram wanted something that fit naturally into its fun, kid-friendly environment.

A patient and the doctor at the BuzzyBooth backdrop in Buttram Orthodontics

The Solution

Buttram placed BuzzyBooth in the waiting room and made it part of the patient experience.

Patients can use it during regular visits, braces-off celebrations, treatment milestones, patient appreciation events, and other moments worth remembering.

And sometimes, the doctor jumps into the photo with them.

That small interaction turns a routine orthodontic visit into something patients and families actually want to capture.

Buttram also uses BuzzyBooth to record patients' reactions when their braces come off, helping the practice capture some of the most emotional and memorable moments in the entire treatment journey.

Afterward, patients receive their photo or video by text or email and can choose whether to give Buttram permission to use the content for marketing.

BuzzyBooth can then continue the experience with:

Social sharing → Review request → Video testimonial request

Staff can participate when they want to, but the system doesn't depend on them manually managing every interaction.

Patient reactions captured right after their braces come off

The Results

Buttram Orthodontics has generated:

4,002
Patient photos and videos
3,600+
Pieces of patient content approved for the practice to use
229
Additional five-star reviews
80+
Patient video testimonials

Buttram already had 633 five-star reviews before BuzzyBooth.

With BuzzyBooth helping capture more reviews from happy patients, that number grew to approximately:

862 Five-Star Reviews

The practice didn't need to improve a poor reputation.

It found a better way to amplify an already great one.

From 633 to 862 Five-Star Reviews

Before BuzzyBooth, review generation depended more heavily on staff remembering to ask.

BuzzyBooth helped build the request into a positive patient experience instead.

A patient celebrates a milestone.
They take a photo.
They receive and share it.
Then they're given an opportunity to talk about the experience they just had.

That helped Buttram add 229 more five-star reviews while reducing the need for staff to repeatedly ask patients manually.

Collage of five-star Google reviews for Buttram Orthodontics
Guests leaving 5 star reviews because of BuzzyBooth System

4,002 Patient Moments Became a Content Library

Reviews weren't the only result.

Out of approximately 4,002 patient photos and videos, more than 3,600 patients gave the practice permission to use their content.

That gives Buttram a growing library of authentic patient content for social media and marketing.

Instead of constantly asking:

“What should we post this week?”

the practice has real moments being created inside the office.

  • Braces-off celebrations
  • Patient milestones
  • Photos with the doctor
  • Happy families
  • Patient appreciation events
  • Emotional reaction videos captured right after braces come off

The content isn't staged in a marketing shoot.

It's the actual patient experience.

Branded patient photos from BuzzyBooth at Buttram Orthodontics
Branded patient photos captured in the office

And Some Patients Tell the Story on Video

After the BuzzyBooth experience, patients can also be invited to leave a short video testimonial.

Buttram has collected 80+ patient video testimonials, giving prospective patients another way to see what the practice experience is actually like through the eyes of real families.

And beyond testimonials, the practice also uses BuzzyBooth to record real-time reaction videos when patients get their braces removed—capturing genuine excitement that families love and the practice can share with permission.

That kind of authentic social proof can support everything from social media content to referral marketing and new-patient trust.

“

BuzzyBooth fits really naturally into our practice because we already try to make coming here fun for our patients. The kids love taking pictures, especially when the doctor jumps in with them, and being able to capture their reactions when the braces come off is really special. We get all of this great patient content we can actually share, and it's also made getting reviews much easier without our team having to constantly ask.

Dr. Randall — Owner, Buttram Orthodontics Buttram Orthodontics
Next case study How Holey Moley More Than Doubled Reviews and Scaled BuzzyBooth Across 7 Locations Read it →

See what BuzzyBooth can do for your business.

Turn guest interactions into more reviews, customer contacts, and repeat visits.